Documents et espaces de communication numériques dans un environnement support de projets entre apprenants

Electronic documents and electronic communication spaces hold a key position in CSCL (Computer Supported Collaborative Learning) environments. They allow information exchange and knowledge sharing between learners. In this paper, we present two approaches to tackle them. The first one deals with the use of structured documents by templates to make them easier to write and read. The second approach concerns automatic analysis of semistructured communication in order to determine social behavior profiles of learners. MOTS-CLÉS : formation à distance, CSCL, gabarits de documents, analyse automatique de conversations médiatisées, profils de comportementaux sociaux